Effective Date: October 2025
Last Updated: December 2025
This Privacy Policy (“Policy”) explains how TWENTY FOUR BABA PORTAL L.L.C (“24baba”, “Company”, “we”, “us”, or “our”) collects, uses, shares, and protects personal data of users (“User”, “you”) when using our electronic platform that connects users with car rental providers and private car owners (“Partners”) through the 24baba mobile application and website (together, the “Platform”). We are committed to protecting your privacy and handling your personal data transparently and lawfully in accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL).
TWENTY FOUR BABA PORTAL L.L.C Office No. 534-1, Al Quoz Industrial First, Dubai, UAE License No. 1291415 ¦ Register No. 2189302 Email: ali@24baba.com
Partners (Car Rental Companies and Private Owners): When you book a car through the Platform, your personal data will also be processed by the Partner who provides the car rental service. Each Partner acts as a separate data controller for the purpose of fulfilling the rental contract with you.
We collect personal data directly from you and through your interaction with the Platform. The categories of personal data, purpose of use, and lawful basis include:
Your data is used to register users, process bookings, handle payments, improve services, and comply with legal obligations.
We share data only with:
We do not sell personal data to any third party.
We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law.
Typical retention periods:
Users may request deletion of their account subject to legal retention requirements.
The App may request the following permission: RECORD_AUDIO (Microphone Access). This permission allows the App to access the device microphone for the purposes described below.
We do not activate the microphone or begin recording without your consent or clear in-app action.
We use microphone access strictly for the following purposes:
We do not use microphone data for:
Depending on how you use the App:
If storage occurs on our servers, we:
If you do not want recordings stored, you can stop using the recording features or disable storage where settings allow.
We do not sell audio recordings or user data.
We may share limited data only when necessary to:
Any service providers are contractually obligated to protect data and cannot use it for their own purposes.
Our App is not intended for children under 13 (or the equivalent age of consent in your region).
We do not knowingly collect audio recordings or personal information from children. If we discover such data has been collected, we will delete it promptly.
We use reasonable technical and organizational safeguards to protect recordings and related data, including:
However, no system can guarantee 100% security.
You can:
Note: Some features may not function without microphone access.
Under UAE data protection law, you have the right to access, rectify, erase, restrict, and port your data. You may also object to processing or withdraw consent at any time.
To exercise your rights, contact: ali@24baba.com
We implement technical and organizational measures such as encrypted storage, secure connections (HTTPS), and restricted access to protect your personal data from unauthorized access or loss.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the Platform or email before they take effect. The “Effective Date” will always reflect the latest update.
TWENTY FOUR BABA PORTAL L.L.C Office No. 534-1, Al Quoz Industrial First, Dubai, UAE Email: ali@24baba.com
© 2025 Twenty Four Baba Portal L.L.C – All rights reserved
Our support team is here to help clarify any questions you may have.